The Family Room provides family members with information on upcoming schedules, the caregiver team, medications, invoices, and even details down to the tasks that were completed during each shift.
Keep Families Connected
Each family member can create a login to access to the care calendar, notes from past shifts, or even pay or split a portion of the bill. In addition, family members can add to-do items and see who the caregivers are that are coming into the home.
Review Care Logs and Shift Tasks
Family Members can review completed care logs as well as current shifts in real time, including task updates and voice commentary by the caregiver.
View the Care Calendar
Family members are kept informed about the scheduled care for their loved one using the calendar in monthly or weekly view.
Family members have the ability to monitor prescriptions and dosage to ensure that everyone is on the same page.
Convenience and Peace of Mind
When family members live far apart, the Family Room keep families up to date and informed. Family members can feel confident in the services that their loved one receives.
Care Plans and Shift Notes
When the caregiver clocks out, completed tasks and voice notes are updated. These updates are sent to the care coordinator and to the Family Room.
No more paper invoices! With the Family Room, family members can setup auto-pay or pay online. Family members may also split the bill using the pay online option. Family members can see past invoices and update credit card information, keeping your billing process easy to manage.
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"My wife’s caregiver from Helping Hand Nursing Services is a very warm person and she doesn’t have to say anything; she is just interested in what she does and she cares about my wife. My wife’s caregiver has a good sense of humor and does her work, which really helps us."
"The caregivers are very sweet and caring. They never lose their composure. They’re also very gentle. The caregiver does all the physical work that I can’t do because of my age and they take care of my loved one’s needs. The caregivers feed Sergio because he needs help with that. They also help wash his clothes for him."
"The caregivers talk to William, and they play music for him. He can’t talk or walk, but they do good with him. I can tell that they care about him."
"Our caregivers from Helping Hand Nursing Services are very good with my mother, they love her and hold her hands, and they kiss her goodbye."
A rigorous screening process and personal interviews assures that all caregivers have integrity, experience and meet all of our agency’s highest ethical standards.
Our RN’s, LPN’s, CNA’s, and HHA’s are extensively trained, experienced, and matched to your preference.
Our caregivers are always there when you need a helping hand.
Our caregivers are Licensed, Bonded, and Insured.